Shipping policy
Shipping and delivery
Shipping costs
| Country of delivery | Shipping costs |
|---|---|
| Germany, Austria | 4,90 € |
| Croatia, Slovenia | 4,90 € |
| All other EU countries, Switzerland, United Kingdom, Norway, USA | 9,90 € |
We do not deliver to Bulgaria or Romania. For other countries, just write to us and we will let you know the shipping costs.
Delivery time
Each poster is made after the order is received: checking the print file, printing, drying, packaging within 2–4 working days. Shipping is via GLS and takes a further 2–5 working days depending on the country, up to 10 working days outside the EU. You will receive an e-mail with tracking as soon as the parcel is on its way.
Customs and import duties
Import duties may apply for deliveries to Switzerland, the United Kingdom, Norway and the USA. These are borne by the recipient.
Packaging
We ship posters without frames rolled in a sturdy mailing tube. Framed posters and canvases are shipped flat in a cardboard box with edge protection.
Transport damage
If the shipment arrives damaged, please send us a photo within 14 days to shop@natolino.com. We will reprint the poster free of charge.